Terms of Service
Last updated: 9 August 2026
This is a draft and is not yet legal advice. It will be reviewed before the platform accepts paying customers.
1. Acceptance
By creating a store or using the Dikafy platform you agree to these terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.
2. What the service is
Dikafy provides hosted software for running an online store: catalog, storefront, checkout, order management and related tools. We are a software provider. We are not a merchant of record, a payment processor, or a party to any sale you make.
3. Your account and your stores
You are responsible for the accuracy of your store's content, for the goods you sell, and for keeping your sign-in credentials secure. You may run more than one store where your plan allows it. We may suspend a store that is used for unlawful activity.
4. Payments and fees
You connect your own payment gateway. Buyers pay you directly through that gateway and funds never pass through Dikafy, so we do not hold, disburse or refund your customers' money — your gateway's own agreement governs that relationship, including its fees, chargebacks and reserves. You pay Dikafy only the subscription fee for your plan.
5. Content and intellectual property
You keep ownership of everything you upload — products, images, copy and customer data. You grant us the limited licence needed to host and display it in order to run your store. The platform itself, including its themes and sections, remains ours and is licensed to you for use on your stores while your subscription is active.
6. Availability
We aim for continuous availability but do not guarantee uninterrupted service. Maintenance, third-party outages and gateway incidents can affect your store. We will give notice of planned maintenance where practical.
7. Liability
To the extent permitted by law, our total liability to you is limited to the subscription fees you paid in the twelve months before the claim. We are not liable for lost profits or for losses caused by your payment gateway, your carriers, or your own configuration.
8. Changes and termination
We may update these terms and will post the new version here with a revised date. You may close your account at any time; we will make your data available for export for a reasonable period afterwards.
9. Contact
Questions about these terms can be sent to [email protected].